![]() I cannot shut down my business because of their shortcomings or lack of custom support/care. I have contacted them multiple times with the generic email run around response. This make this app completely useless to me and I am shocked that Invoice2Go could care less about this. Now my clients cant pay their invoices I email to them, and I would have to contact them of physically be there to run their cards via a another company like Square, or GoPayment. However their new payment system will not let me connect my bank account for deposits via Plaid even though my bank is supported. Normally I would have no problem with this as they are like any other business, in the business to make money. All of a sudden they got greedy and implemented their own form of payment system and have discontinued using Stripe. I have used this app for my business since the beginning. It’s time to cut the cord with these guys and use somebody else. It’s now gotten to the point where they know I need the service and keep charging us more and more money. Why complicate simplicity?Įdit 9-3: I have been a user of I2go for a few years now and they keep jacking the price up. It was so easy to use before the “updates”. Literally every update makes this app more of a headache for me to use. That all changed with every update where it gradually got worse and worse. In the end, I will be phasing out my business on this program and going to use a different program. ![]() The response I have gotten from support basically tells me that they dont see it as a problem. These problems were non-existent before the update. I have emailed support 3-4 times about issues that effect the usability and functionality of your product. You guys are quick to answer negative reviews but not quick to solve problems. It is now costing more than ever, with less and less usable features.Įdit 4-30: I read your response and at this point it does no good. If they just left it alone, it would have been good. Then the keep doing “updates” that change functionality but not for the better. then they did the big update, causing many headaches. We would be happy to sign-post you to other organisations that offer help and debt advice.Invoice2go was a great program many years ago. If you are experiencing financial difficulty and you are unable to make payment in full, you should contact the corporate debt recovery service immediately before the matter escalates. We will instruct legal services where appropriate to take you to court to recover the debt. It is important you speak to us immediately so we can ensure that your dispute is resolved as soon as possible and to stop us taking possible legal action. We will help with your enquiry but we may refer your query to the issuing department to make further checks. ![]() You may need to put your dispute in writing. If you think an invoice is incorrect or you are not sure why it has been sent to you, please contact the corporate debt recovery service immediately.
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